Privacy Policy

Name, email, phone number, date of birth, and timezone when you create an account. Booking details (dates, status) when you book or manage an appointment. Photos you upload if you're an Artist. Records of your consent to receive text messages — including the exact language shown, timestamp, and IP address — which we keep so we can demonstrate that consent if ever asked. We do not collect or store full payment card numbers — payments are handled directly by Stripe, our payment processor.

To operate your account, process bookings and payments, send you text message updates about your bookings (only if you've consented), and to communicate with you about your account. We do not sell your personal information to third parties.

Stripe (payment processing), Twilio (text message delivery), and Supabase (our database, storage, and authentication provider). Each only receives what's needed to perform their specific function, and we maintain a data processing agreement with each. Artists you book with can see your name and phone number for the purpose of coordinating your appointment.

If you provide a phone number and check the optional text-message box, you may receive automated texts about your bookings — confirmations, payment links, reminders, and appointment updates. Consent is optional and is not a condition of creating an account or making a purchase. We do not send marketing or promotional texts. You can verify your account before booking with a one-time code sent by text message or by email, your choice; we text a code only if you choose that option.

Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP, or by contacting chrn.support@gmail.com; reply HELP for help.

We do not share mobile phone numbers or text-message opt-in information with third parties or affiliates for marketing or promotional purposes. Our messaging provider (Twilio) receives your number only to deliver the messages you've asked for. See the SMS Terms for details.

We retain account and booking data for as long as your account is active, and for a reasonable period after in case it's needed for legal, tax, or dispute-resolution purposes.

You can request a copy of your data, ask us to correct it, or ask us to delete your account, by contacting chrn.support@gmail.com.

Questions about this policy can be sent to chrn.support@gmail.com.